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Shri Anil Kumar Lahoti, General Manager, Central Railway chaired the 123rd Zonal Railways Users’ Consultative Committee (ZRUCC) meeting at the Central Railway Auditorium, Chhatrapati Shivaji Maharaj Terminus, Mumbai on 08.7.2022. A total of 45 ZRUCC members including Hon’ble Member of Parliament, Dr. Jaisiddeshwar Shivacharya Mahaswamiji and Hon’ble Member of Legislative Council Smt Uma Khapre were present during the meeting.

Addressing the meeting, Shri Anil Kumar Lahoti said that the suggestions of the ZRUCC members hold an important place and helps railways to better its services to passengers. Shri Lahoti also said that Central Railway has achieved the distinction of being the Number One among all Zonal Railways in terms of Non-Fare Revenue and Ticket Checking revenue in the Financial Year 2021-22.

He added that Central Railway has also registered a record freight loading of 76.55 million tonnes in the Financial Year 2021-22 which is an increase of 23% over the corresponding previous financial year. Also there has been an increase of 107% in parcel transportation.

Shri Lahoti also said that work on providing better passenger amenities like provision of lifts, escalators, FOBs etc, better security like installation of CCTV cameras, doubling of rail lines, laying of new rail lines and other infrastructure work including re-development of stations is in full swing.

Members of the ZRUCC discussed various rail users related issues and offered a number of suggestions in this meeting. The General Manager assured the Members that Central Railway has examined the suggestions of the Members and to implement the various suggestions offered after detailed deliberation of the same.

Principal Heads of Departments and Senior Officers of Central Railway were present during the meeting.


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